Effective Date: 20.03.2026
This Privacy Policy describes how frostskins.com (the “Website”, “Platform”, “we”, “our”, “us”) collects, processes, and protects personal information when you use our services, including the purchase, sale, and delivery of virtual in-game items.
By accessing or using the Website, you acknowledge that your data will be handled in accordance with this Policy.
1. DATA CONTROLLER
The entity responsible for processing your personal data is:
AR NORDLINE LTD (Company No. 17013884)
Registered in England and Wales
Address: 123 Disraeli Rd, London, United Kingdom, SW15 2DZ
Email: info@frostskins.com
2. TYPES OF DATA WE PROCESS
- Personal Identification Data – name, email address, billing details
- Transaction Data – purchase history, confirmations, receipts
- Payment Information – processed via external providers (we do not store full card details)
- Gaming Account Data – Steam username, trade link, delivery status
- Technical Data – IP address, browser, device, cookies
- Communication Records – support messages and requests
- Verification Data – identity verification (KYC/AML)
3. HOW DATA IS COLLECTED
- Directly from you (registration, orders, support)
- Automatically via cookies and tracking technologies
- From third parties (payment providers, fraud prevention services)
4. PURPOSES OF PROCESSING
- Process and complete orders (including Steam delivery)
- Communication and support
- Platform maintenance, improvement, and security
- Fraud prevention and detection
- Compliance with legal obligations (AML, tax, accounting)
- Enforcement of Terms and Conditions
We process data based on legal grounds such as contractual necessity, legal compliance, or legitimate interests.
5. DATA SHARING
- Payment processors, banks, and card networks
- Service providers (hosting, analytics, support tools)
- External platforms (e.g., Steam/Valve)
- Authorities or legal advisors when required
We do not sell personal data. Payment data is handled by third-party providers.
6. EMAIL AND COMMUNICATIONS
- Transaction confirmations and receipts
- Service notifications and security alerts
- Marketing messages (only with consent)
You can unsubscribe from marketing emails at any time.
7. COOKIES AND TRACKING TECHNOLOGIES
- Ensure functionality
- Remember preferences
- Analyze performance
- Support marketing
You can manage cookies via browser settings.
8. DATA RETENTION
- Support data – as needed
- KYC/AML data – at least 5 years
- Transaction data – up to 6 years
- Cookies – until expiration or deletion
9. YOUR RIGHTS
- Access your data
- Correct or delete data
- Restrict or object to processing
- Data portability
- Withdraw consent
- File a complaint
Contact: info@frostskins.com
Services are intended for users aged 18+.
10. POLICY CHANGES
We may update this Privacy Policy. Changes will be published with a new effective date.
11. INTERNATIONAL TRANSFERS
Data may be transferred outside the UK/EEA. We ensure safeguards such as Standard Contractual Clauses.
12. SECURITY MEASURES
- Encryption
- Access controls
- Monitoring systems
No system is fully secure. Users must protect their account credentials.
CONTACT INFORMATION
AR NORDLINE LTD
123 Disraeli Rd
London, United Kingdom, SW15 2DZ
Email: info@frostskins.com